Privacy Policy
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
No Sale of Personal Data
We strictly never sell or trade your phone numbers, emails, or family health records with third-party advertisers or data brokers.
Consent & Security First
All data is processed strictly under valid legal bases with industry-standard encryption, controlled access, and minimal retention schedules.
Full User Rights
You retain complete sovereign control to inspect, amend, export, or request deletion of your information anytime through your account.
We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent (where consent is required).
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Means a unique account created for You to access Our Service or parts of Our Service.
Means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
(Referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to:
Small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website, among its many uses.
Refers to: Orissa, India.
Means any device that can access the Service, such as a computer, a cell phone or a digital tablet.
Any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
Refers to the Website.
Means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Means any individual who accesses or uses the Service.
Refers to HOSHCARE, accessible from https://hoshcare.com/
Means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Information
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
Sharing of Your Personal Data
We may share Your Personal Data in the following limited situations:
- With Service Providers: To monitor and analyze the use of Our Service, and to contact You.
- For business transfers: In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition.
- With Affiliates: In which case We will require those affiliates to honor this Privacy Policy.
- With other users: When You share Personal Data or interact in public areas, such info may be publicly distributed.
- With Your consent: We may disclose Your Personal Data for any other purpose with Your explicit consent.
Text Messages (SMS) Privacy Notice
No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. The phone numbers and consent records We collect for texting are never shared with anyone for any purpose, except the Service Providers that technically have to handle them to deliver the texts.
You have the option to receive text (SMS) messages from Us. If You opt in, We will send You updates, notifications, and other communications. When You opt in, We collect and store information such as Your phone number, the date and method of consent, and delivery records.
Consent to receive text messages is not a condition of any purchase or use of Our Service. If You consent, You agree to receive text messages related to:
- Customer care and support
- Account activity & renewals
- Delivery notifications & status
- One-time passwords (OTP)
- Security alerts & logins
- Promotional offers & updates
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, complying with legal obligations, resolving disputes, and enforcing legal agreements.
| Category | Maximum Retention | Purpose / Details |
|---|---|---|
| User Accounts | Duration + up to 24 mos | Handles post-termination issues and legal disputes after account closure. |
| Support Tickets | Up to 24 months | Resolving follow-up inquiries, tracking service quality, and defending claims. |
| Chat Transcripts | Up to 24 months | Retained strictly for quality assurance and staff training. |
| Website Analytics | Up to 24 months | Cookies, IP addresses, and device identifiers to analyze trends. |
| Server Logs | Up to 24 months | IP addresses, access times for security monitoring and troubleshooting. |
- Deletion: Personal data is purged from active processing systems.
- Backup Retention: Residual copies in encrypted backups expire on scheduled cycle without restoration.
- Anonymization: Irreversible statistical conversion for research without personal identifiers.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where data protection laws may differ from those of Your jurisdiction.
Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account, if You have one, and visiting the account settings section.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements
The Company may disclose Your Personal Data in good-faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially reasonable and modern cryptographic means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's and Minors' Privacy
The Service is not directed to, and We do not knowingly collect Personal Information from, anyone under the age of 16.
If You are a parent or guardian and You believe Your child has provided Us with Personal Information, please contact Us. If We become aware that We have collected Personal Information from anyone under the age of 16, We will take steps to remove that information from Our servers as soon as reasonably possible.
Some countries and states set a higher age at which an individual can consent to the processing of their own Personal Information. Where We rely on consent as a legal basis and the law applicable to a User sets an age higher than 16, We may require the consent of that User's parent or guardian before We collect and use their Personal Information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If You have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, You can contact Us:
Online Support & Contact
Visit our direct contact desk to submit questions or data requests.
Registered Office
Hoshcare Private Limited
Plot No: 1028, Meherpalli,
Opposite ICICI Bank, Kesora Road,
Bhubaneswar, Odisha – 751006, India