Question 1

What exactly does HOSHCARE do?

Accepted Answer

HOSHCARE helps families organise health information and access clearly defined care-coordination support. It is a preparedness and facilitation service—not a medical provider.

Question 2

Is HOSHCARE a hospital or insurance service?

Accepted Answer

No. HOSHCARE is not a hospital, insurer or diagnostic service. It does not replace doctors, hospitals or professional medical advice.

Question 3

Is HOSHCARE BASIC really free?

Accepted Answer

BASIC is designed as the free, self-managed starting point. Final launch features and approved family-member limits will be shown clearly before onboarding.

Question 4

Where is my family’s information stored?

Accepted Answer

Family health records and medical documents are managed only inside the secure HOSHCARE application—not through ordinary website forms.

Question 5

Can HOSHCARE help during a medical emergency?

Accepted Answer

HOSHCARE does not guarantee emergency response. In an emergency, contact the appropriate local emergency service or healthcare provider immediately.

Question 6

Where are assisted services available?

Accepted Answer

Assisted onboarding and coordination depend on the active service area and available capacity. The HOSHCARE Team will confirm availability before making a commitment.

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